Privacy Policy

1. Information We Collect

a. Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Answers you submit on our application forms (e.g., about your writing project and goals)
• Billing information (processed by third-party payment processors)
• Communications you send to us (e.g., emails, DMs, support requests)

b. Information Collected Automatically

When you access the Services, we may automatically collect certain information, including:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and time spent on the Services
• Referring URLs and ad click identifiers (e.g., Meta/Facebook click IDs, for ad performance measurement)

This information is collected using cookies, log files, analytics tools, the Meta Pixel, and similar technologies.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing and operating the Services, including reviewing applications and scheduling calls
• Processing payments and transactions
• Communicating with you about your application, your account, or your purchases (by phone, text, DM, or email)
• Responding to inquiries and support requests
• Improving the Services and user experience
• Measuring and optimizing our advertising (e.g., Meta/Facebook ad performance)
• Complying with legal and regulatory obligations

3. Cookies and Tracking Technologies

We may use cookies, the Meta Pixel, and similar tracking technologies to:

• Enable core site functionality
• Analyze usage patterns
• Measure and improve the performance of our Meta/Facebook advertising

You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Services.

4. Third-Party Services

We may use third-party service providers to support the Services, including:

• Customer relationship management / booking platforms (e.g., GoHighLevel)
• Payment processors
• Website hosting platforms
• Meta / Facebook, for advertising and analytics
• Skool, for our free community

These third parties may have access to your information only to perform services on our behalf and are required to protect it in accordance with applicable laws.

ShowLAB Studio is not responsible for the privacy practices of third-party websites or services linked from the Services.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may disclose your information:

• To service providers who assist in operating the Services
• To comply with legal obligations or lawful requests
• To protect the rights, safety, or property of ShowLAB Studio or others
• In connection with a business transfer, merger, or sale of assets

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing or updating your information
• Requesting deletion of your data
• Opting out of marketing communications

You may exercise these rights by contacting us at the email address listed below.

8. Children's Privacy

The Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on the website. Your continued use of the Services constitutes acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: